OLR at Cross Talk 2022

This year’s Cross Talk has exceeded expectations. The event has gathered the biggest retail players and partners together, to share their experiences and best practices, energizing and inspiring each other to create better retail of the future with Oracle Retail.

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OLR
From Hassle to Convenience

The fourth and last episode of our four-part series of articles on the behavioural & psychological look at retail tech concludes with exploration around a necessary for humans sense of control and important to retailers phenomenon of impulsive spending.

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Yuliya Kyrpo
The Invisible Technology

Although a lot of retail technology that we often think about is customer-facing, these back of the house, hidden solutions have a tremendous direct impact on customer experience and satisfaction.

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OLR
Meaningful and Meaningless Friction

Although many new technologies that customers adopted were integrated into their shopping journey due to necessity, some managed to sneak through the mind cracks and habituate themselves for good. Why?

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OLR